Impacts of Emotional Intelligence of Leaders on Job Satisfaction and Turnover Intentions of Followers

The main purpose of the research was to conduct a study on the impact of emotional intelligence of the leaders on the performance as well as the job satisfaction of the followers. The job satisfaction of the followers in turn ensured the employee retention within the organization. The one who has higher job satisfaction are found to work in the organization for a longer time period (Momeni, 2009). The researcher has carried out quantitative analysis that involves a survey on the employees of several banking companies including Bank of China, ICBC (Industrial and Commercial Bank of China), Agricultural Bank of China, CCBs (China Construction Bank), CMBC (China Minsheng Banking Corp.Ltd.), etc. The followers were asked several questions based on the emotional intelligence of the leaders and the job satisfaction of the followers and they had to choose from the given options. The data was arranged in the excel sheet and the SPSS software was used to carry out the multiple regression analysis in order to determine the impact of the emotional intelligence of leaders on the employee performance. The regression output stated that the emotional intelligence of leaders was related to the job satisfaction of the followers but it had no significant impact on the employee turnover intentions. Nonetheless the researcher faced several challenges during the research process and one of the main challenges was the reluctance of the respondents and the researcher needs to be having a convincing attitude towards the respondents in case when a further research is conducted.


Impacts of Emotional Intelligence of Leaders on Job Satisfaction and Turnover Intentions of Followers

Type: Dissertation
Domain: Employee Satisfaction
Words: 15000
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